Grrrrrrr...
Can I just take a moment to acknowledge the biggest bullshit phrase in all of emotional communication? Raise your hand if you've ever said this:
"I'm sorry you feel that way."
Now, if you meant "I am expressing sympathy that you feel something horrible" you can go ahead and put your hand down. But if what you meant was "you've just told me about a series of actions I engaged in that were directly responsible for you feeling awful, but instead of apologizing for the actions which were callous and hurtful to you I am going to regret that you had FEELINGS ABOUT THEM" then you can just go ahead and take that upraised hand and slap yourself upside the head.
Yeah. That's pretty much how I feel about that.
Human relationships are complicated. We're all responsible for our own feelings, and yes, sometimes a person will feel bad even when no one has done anything wrong. I'm not suggesting that if someone says "hey, you walked through that door. I didn't want you to walk through that door. How dare you do such a hurtful thing!" that you should feel any kind of regret just for making an entrance.
IF, on the other hand, you have done genuinely hurtful things, and rather than accepting your own actions and taking responsibility for said actions you choose to apologize for the feelings your moronic behaviors engendered then you, oh misbegotten remnant of humanity, are a complete and utter shit.
Try apologizing for something that has to do with you--that you, yourself are responsible for. Like, say, your actions or your words.
Don't apologize for her feelings. (A) they aren't yours to take ownership of and (B) they don't require any apology. Her feelings are a pretty natural response to the crap you pulled.
Your bullshit, on the other hand, will need several apologies filled out in triplicate. Submit the originals to the main office, and I'll make sure they get filed appropriately.
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